If you smell gas or are worried about gas safety in Britain, you can call 0800 111 999* at any time, day or night. Your call will not cost you anything. Just pick up the phone, dial the number and you will be put through to a trained operator who will take all the details.
*calls are recorded and may be monitored
For queries about ordinary shares:
Call 0371 402 3344
Calls are charged at the Standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate. We are open between 9:00 am – 5:30pm, Monday to Friday excluding public holidays in England and Wales.
For queries about the special dividend and the share consolidation please call our dedicated helpline on 0371 277 1013. Calls are charged at the standard geographic rate and will vary by provider. Lines are open 8.30am to 5.30pm, Monday to Friday, excluding public holidays. From outside the UK call: +44 (0) 371 277 1013. Calls outside the UK will be charged at the applicable international rate.
Visit the National Grid Share Portal
If you are an Institutional investor with any Investor Relations queries, please contact the National Grid team via:
London WC2N 5EH
Tel: +44 (0)20 7004 3000 (main switchboard)
Debt Investor Relations